Skip to main content
Administrator Guide
Last Updated: 2024-09-20
Reference: Financial Management Tenant Configuration Guidelines in AP&C

Reference: Financial Management Tenant Configuration Guidelines in AP&C

This table includes tenant configuration guidelines for Adaptive Planning and Consolidation (AP&C) that Workday recommends for:
  • Allocations
  • Account Certifications
  • Budgets
  • Consolidation Data Capture
  • Retained Earnings
Component
Issues and Causes
Configuration Guidelines
Allocations
Issue
: Slow performance or failure when processing allocations.
Cause
: You’ve assigned a large number of worktags to the target and offset of allocations.
Removing unnecessary worktags from the process, especially if you’re mapping worktags from source, will help speed up allocation calculations and can significantly reduce journal line output.
Security:
Set Up: Allocations
domain in the Financial Accounting functional area.
  1. Access the
    Create Allocation Definition
    task.
  2. In the
    Target
    and
    Offset
    sections, remove unnecessary worktags from the
    Worktag Mapping
    grid.
Issue
: Unable to select any ledger period for a new fiscal year on the Allocation Work Area report.
Cause
: You haven't opened the new fiscal year and the ledger periods in the new fiscal year.
The new fiscal year has a
Created
status and not an
Open
status.
Open the fiscal year and the ledger periods.
Security:
Process: Period End
in the Common Financial Management functional area.
  1. Access the
    Mass Update Ledger Period Status
    task.
  2. Select the new fiscal year you want to open.
  3. Select
    All Periods
    to open all ledger periods for the fiscal year.
  4. Click
    OK
    .
Account Certifications
Issue
: Account certification business process is auto approving journals with activity and where the account balance in not zero.
Cause
: You may have configured the Account Certification with an incorrect worktag hierarchy.
When you configure Worktag values, which may include hierarchies, on the Account Certification, all Worktag values on the journal lines and the account certification must match, otherwise the business process will not submit the certification for approval.
Ensure you have configured the Account Certification with the correct Worktag values, which may include hierarchies.
Issue
: Service Representative who is assigned as an Account Certifications Reviewer and Account Certifications Preparer is unable to view an Account Certification Workbook.
Cause
: The service representative may not have a company role assigned.
Assign a company role to the service representative.
  1. Access the company to which you want to assign the service representative a role.
  2. From the related actions of the company, select
    Role
    Assign Roles
    .
  3. Select an effective date and click
    OK
    .
  4. Perform 1 of these actions:
    • Assign any role to the service representative.
    • Create a new company role and assign the new role to the service representative.
This assigns a company role to the service representative.
Budgets
Issue
: Unable to submit a plan for a period using the
Submit Plan
task.
Cause
: You may have a critical validation that is preventing you from submitting the plan.
Deleting the critical validation is not enough. You need to also update the Budget Entry Line to submit the plan.
  1. Remove the critical validation on the Budget Entry Line.
  2. Create a new custom validation of
    Warning
    to replace the critical validation.
    1. Access the
      Maintain Custom Validations
      report.
      Security:
      Set Up: Custom Validations
      in the Common Financial Management System functional area.
    2. For
      Budget Line
      , add a validation of Warning that will ignore the critical error you had.
      The Warning validation will display a warning but will not prevent you from submitting your plan.
    3. Access the period for which you were unable to submit the plan.
    4. From the related actions of the
      Plan Period
      , select
      Plan Period
      Maintain Budget
      .
    5. Enter the necessary Ledger
      Account/Summary
      and
      Worktags
      and click
      OK
      .
    6. Confirm the Plan Line values and click
      OK
      .
      Workday validates the Budget Line with the new Warning validation that you previously created.
    7. Once the validation is complete, you can submit the plan.
    8. After the plan is successfully submitted, remove the Warning validation you created.
Consolidation Data Capture
Issue
: User is unable to view a diagnostic audit file generated from a Consolidated Data Capture run.
Cause
: User may not have access to the audit file.
Assign user access to the audit file.
  1. Access the
    View Domain
    report.
  2. Depending on your configuration needs, select 1 or both of these domains:
    • Integration Process
    • Integration Event
  3. From the related actions of the domain, select
    Domain
    Edit Security Policy Permissions
    .
  4. Ensure the user is a member of the security group configured/defined within the security policy.
  5. If the user is not a member of the security group, add the user to the security group.
  6. Access the
    Activate Pending Security Policy Changes
    task.
  7. Enter a comment and click
    OK
    .
  8. Select
    Confirm
    and click
    OK
    .
Retained Earnings
Issue
: Worktags types that you removed from the
Retained Earnings
field continue to display on journals when you roll forward retained earnings.
Cause
: The tenant-level worktag configuration only impacts activity balances and doesn't affect balances that you roll forward from prior years.
  1. Identify the beginning balance journal lines from prior years from which to remove worktag types during roll forward.
  2. Create a summarized reversal manual journal that includes all of worktag types for the journal.
  3. Create a second summarized reversal manual journal and exclude the worktag types you don't want to roll forward.
  4. Roll forward the second new journal.