FAQ: Why Is Getting Started Assistant preventing users from signing in?
When you click
Administration
from the main menu, the Getting Started page displays in these cases:
- The administrator who accepted the master subscription agreement (MSA) is no available. Another administrator must reaccept the MSA to enable users to sign in to the instance.
- Someone clickedReset Getting Started Assistantfrom and didn't exit from the Getting Started Assistant. They must sign in to the application and exit from the Getting Started Assistant.