Configure the Workday Adaptive Planning Data Agent Manager
- Verify you downloaded and installed the Workday Adaptive Planning Data Agent Manager. See Install the Workday Adaptive Planning Data Agent Manager.
- Verify you have access to a valid Adaptive Planning username and password.
- Verify your network allows*.adaptiveplanning.comdomains, and that port 443 is open on your computer.
- Security:Data Designerpermission.
After you install the Workday Adaptive Planning Data Agent Manager on your PC, you must launch and configure it.
- Search for and launch the Workday Adaptive Planning Data Agent Manager on your local computer.
- SelectDiagnose and Configure Networkin the login prompt to open the settings and cluster URLs dialog.
- Provide proxy settings if your network requires, and selectUpdate Proxy Settingsto save them.
- SelectTest Service Internet AccessthenTest Your Internet Accessto verify your connectivity.
- SelectCluster URLsand review the settings.By default, the Admin and Server URLs use Adaptive Planningadaptiveplanning.comdomains.
- Log in with a valid Adaptive Planning username and password to open the Workday Adaptive Planning Data Agent Manager.If your instance is Workday-enabled and you synchronized users from Workday to Adaptive Planning, you must use your Workday credentials. See Log In to the Data Agent and Script Editor with Workday Credentials.
- View the Service Internet Connection field to verify that Service Internet Connection status is bright green andHealthy.From the Data Agent ManagerSetuptab, selectRefreshto reestablish the connection to your selected server. You can also selectDiagnose and Configure Networkto adjust network settings.The computer running the Workday Adaptive Planning Data Agent Manager should be able to access .adaptiveplanning.com using port 443.
- (Optional) Set the Appliance Cluster Base URL.TheDiagnose and Configurebutton lets you set the URL for an appliance cluster base if your Adaptive Planning runs as an appliance in a custom cluster. This button also lets you set the URLs for your Adaptive Planning server information. Contact Adaptive Planning Support before changing them.
- SelectSet as Required for this Clusterto save a change to the cluster base URL.
- SelectApply Cluster Settingsto save changes to the Adaptive Planning server information or selectRestore Defaultsto restore the default values.
- Verify the Service Internet Connection field in the Data Agent ManagerSetuptab turns green and indicatesHealthy.
- To modify the Gateway and Geography settings, open a case in the Workday Customer Center first.Gateway URL and geography fields automatically populate when you install and provision agents. TheSwitch Geographybutton activates in theCluster URLstab if the Recommended Actions in theSetuptab indicates a gateway geography conflict.
- After you establish the network connection, selectService Info & Optionsin the Workday Adaptive Planning Data Agent Manager.
- SelectRefresha few times if you adjusted your network settings and you don't see the changes.
- Review your settings:
Option Bezeichnung Remote Access URL (Host Hint)(Read-only) the URL uniquely identifies the gateway connecting the Workday Adaptive Planning Data Agent Manager with the Integration server.Data Agent Service Id(Read-only) uniquely identifies the specific agent service. When the agent service ID appends to the remote access URL, the resulting URL gives the full URL addressing the specific Data Agent service.Max Disk Storage per Agent (MB)Disk storage in megabytes for storing the information extracted by each agent. Enter -1 for unlimited.Number of Kettle Job RunnersNumber of Kettle job runners allowed on this computer, usually just 1. Best Practice: Fewer is better because more runners use more RAM.Max Memory per Job Runner (MB)Maximum memory in megabytes per job runner.Max Temp Disk Size per Job Runner (MB)Maximum temporary disk size in megabytes per job runner. Enter -1 for unlimited.Trusted TenantsTenants allowed to create new agents on this computer over the Internet without logging in to this computer. You can also selectUsers from any Tenant can create Agents on this PC (not recommended), but doing so does not guarantee you control access to your data.Restrict Job Runner Access to FilesSelected by default. Restricts access to local files directly under control of the data agent. Uncheck to access files throughout the file system.Verbose LoggingSelect for verbose logging.Log all CommsLogs entries for all database and network communication between the Workday Adaptive Planning Data Agent Manager and the agents.Scrub Non-printing charactersRemoves or transforms illegal XML characters and unwanted characters from input text streams. Requires ascrubbingRules.txtfile for removing additional characters you do not want. - Troubleshoot any connection problems by selectingShow Data Agent Service Logto display the log files.
- SelectApply Data Agent Service Settingsto apply changes.
- (Optional) Create ascrubbingRules.txtfile to remove specified characters from input text streams in JDBC and Microsoft Dynamics GP.When a Data Agent loads data via a JDBC data source or Microsoft Dynamics GP data source, the data writes to the local hard disk as XML. This XML may contain control characters:
- TAB (0x9)
- New Line (0xA)
- Carriage Return (0xD)
- Other non-printing characters
Data Agents stream data into these XML files without encoding. If control characters outside of the XML character range stream in, errors show up. You can remove or transform illegal XML and other unwanted characters from input text streams by using ascrubbingRules.txtfile.- Create a text file namedscrubbingRules.txtinC:\Program Files\Workday Adaptive Planning Data Agent.For data agent versions 7.1.44 and older useC:\Program Files\Adaptive Data Agent
- List the characters you want removed or transformed in thescrubbingRules.txtfile.
- Each line must contain the old character and the new value separated by "=".
- Leave the new value empty if you to remove the character. Each character must be represented by its Unicode value.
- Lines starting with a # get treated as a comment.
ExamplescrubbingRules.txtfile content:#Tab, New Line and CR 0009= 000A= 000D= #|=_ 007C=005F - Launch the Workday Adaptive Planning Data Agent Manager.
- Select theService Info & Optionstab and selectScrub Non-printing Characters.
- SelectApply Data Agent Service Settings.If you selectScrub Non-printing Characters, all illegal XML characters disappear from the input data, even if those characters don't appear in yourscrubbingRules.txtfile.
- Restart the Data Agent windows service.
Scrub Non-printing Charactersdoesn't affect scripted data sources. Use scripting to remove or transform characters as needed. SeeSteps: Set Up Scripted Data Sources.
Locate logs for troubleshooting data agent issues:
- C:Windows\System32\config\systemprofile\AppData\Local\Adaptive AgentService\Agents\<agentId>\Logs\AgentLog.txt
- C:Windows\System32\config\systemprofile\AppData\Local\AdaptiveDaemon\DaemonLog.txt
Create data agents.