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Administrator Guide
Last Updated: 2023-06-23
Concept: Session Timeout

Concept: Session Timeout

Workday sessions time out if they haven't been active for an amount of time. Session activity includes clicking links, editing values, mouse movement, and requests to the server. Example: If you're waiting for report results, your session won't time out due to inactivity. When a Workday session times out, the user must re-enter their password to sign in to Workday.
Workday automatically sets the session timeout for PCI user accounts to 15 minutes, and you can't change it. You can, however, set the session timeout for non-PCI user Workday accounts. Use:
  • The
    Maintain Password Rules
    task to change the default session timeout for your tenant.
  • The
    Edit Workday Account
    task to change the session timeout for individual users.
  • An EIB or public web service request to change the session timeout for multiple users.
For security reasons, Workday doesn't preserve the status of your session or resume a timed-out session. When you sign in again, Workday starts a new session and resumes data entry only for tasks related to:
  • Performance Reviews.
  • Expense Reports.
If you've selected the
Align Workday and Packaged Content Sessions
check box on the
Edit Tenant Setup - HCM
task, the Workday session timeout is extended until the packaged content session expires. Once expired, users view an error message and the Workday session timeout resumes to the default timeout that you've configured. This feature applies to PCI and non-PCI user accounts.